Customer Success Executive

Social Media Whiz

Sulekha.com

What You'll Be Doing:

Digital Growth Partner

• 📸

  Content Creator:

  Plan, create, and schedule quick, engaging

  Reels/Videos

  and visual content for platforms like

  Facebook, Instagram, and YouTube

  .
• 📈

  Strategy & Execution:

  Manage and maintain customer accounts, executing both

  organic and paid

  social media promotions to boost online reach.
• 🤝

  Client Success:

  Communicate directly with customers via WhatsApp and phone (Multilingual skills in

  Hindi, Telugu, Kannada

  are a huge plus!) to understand their goals and share performance reports with actionable insights.
• 📊

  Analysis:

  Monitor campaign and content performance to ensure real, measurable impact on their business growth.

We Are Looking For:

• Strong communication

  (written & verbal) and a customer-focused mindset.
• A

  Creative Eye

  for visual storytelling and short-form video content.

• Excellent knowledge

  of major social media platforms, including their paid and organic functionalities.
• Familiarity with the latest social media

  trends, tools, and analytics

  .
• Proven experience in managing social media accounts (freelancers are welcome!).
• A Bachelor’s degree in Visual Communication or a related field is preferred.

Why Join the Sulekha Family?

make a real impact

• Work with a vibrant, supportive team empowering thousands of MSMEs across India.
• Accelerate your career in both

  Social Media Marketing

  and

  Customer Success

  .
• Be part of a company that is leading the digital transformation for small businesses.