Customer Success Executive ( PT Coordinator ) Golds Gym

Job Description

Job Description : Personal Training Coordinator - Sales Specialist - [Golds Gym Sarjapur] About Golds Gym Sarjapur : Golds Gym Sarjapur is a premium fitness facility dedicated to providing our members with exceptional fitness experiences and personalized results. We pride ourselves on our state-of-the-art equipment, luxurious amenities, and a team of highly qualified fitness professionals. We are seeking a highly motivated and sales-driven Personal Training Coordinator - Sales Specialist to join our team and significantly contribute to the growth and success of our personal training program. Job Summary : The Personal Training Coordinator - Sales Specialist is a crucial role focused on driving personal training sales and ensuring consistent client engagement through meticulous follow-ups. This position requires a proactive individual with a strong sales acumen, excellent communication skills, and a passion for fitness. You will be responsible for converting leads, managing client relationships, and maximizing personal training revenue. Responsibilities (Emphasis on Sales) : - Aggressive Sales & Lead Generation : - Proactively identify and pursue potential personal training clients within the gym membership and through outreach. - Conduct compelling fitness consultations and assessments, effectively presenting the value of our personal training programs. - Develop and implement targeted sales strategies to achieve and exceed monthly sales targets. - Generate leads through gym floor interactions, member events, and strategic partnerships. Meticulous Sales Follow-Up : - Implement a structured follow-up system to nurture leads and convert them into paying clients. - Maintain detailed records of all sales interactions and follow-up activities. -Conduct regular follow-up calls, emails, and in-person meetings to address client concerns and close sales. - Track and analyze follow-up effectiveness, adjusting strategies as needed. Personal Training Program Promotion : - Actively promote and sell personal training packages and services, highlighting their benefits and value. - Develop and maintain a deep understanding of our personal training programs and pricing. - Create and deliver engaging presentations and sales pitches. Client Relationship Management: - Build and maintain strong relationships with clients, ensuring their satisfaction and encouraging program continuation. - Address client inquiries and concerns promptly and professionally. - Act as a liaison between clients and personal trainers, ensuring smooth communication and service delivery. Sales Reporting and Analysis : •Track and report on sales performance, providing insights and recommendations for improvement. •Analyze sales data to identify trends and opportunities. - Provide regular sales reports to the fitness manager. Administrative & Coordination: - Schedule and coordinate personal training sessions, ensuring optimal trainer utilization and client convenience. - Manage trainer schedules and ensure adequate staffing levels. - Maintain accurate client records and track progress. Qualifications : - Proven track record in sales, with a strong emphasis on achieving and exceeding targets. - Excellent communication, interpersonal, and negotiation skills. - Strong sales and closing skills. - Experience in lead generation and follow-up strategies. - Knowledge of fitness principles and personal training practices. - Ability to work independently and as part of a team. - Proficiency in using CRM software. - High school diploma or equivalent required, Bachelor's degree preferred. Personal Attributes : - Highly motivated and results-oriented with a strong sales drive. - Excellent persuasive and influencing skills. - Ability to build rapport and establish trust with clients. - Organized and detail-oriented. - Positive attitude and a team player. - Passionate about fitness. Benefits : - Competitive base salary with a significant commission structure based on sales performance. - Opportunities for professional development and career advancement. - Access to gym facilities and services. Job Type: Full-time Pay: ₹35,000.40 - ₹40,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Evening shift Monday to Friday Morning shift Weekend availability Supplemental Pay: Commission pay Work Location: In person