Customer Success Executive

Fembuddy

0 - 2 years

2 Lacs

bengaluru

Posted:21 hours ago| Platform:

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Skills Required

communication skills customer support customer engagement client success client support client retention customer retention customer focus logistics operations

Work Mode

Remote

Job Type

Full Time

Job Description

ROLES AND REPSONSIBILITIES

Customer Onboarding & Engagement

Customer Relationship Management

Program Monitoring & Support

Track customer progress and ensure timely completion of milestones.
Coordinate with internal teams (Nutrition, Production, Logistics) to resolve issues quickly.

Data Tracking & Reporting

Communication & Tone Excellence

Retention & Upsell Support

PREFERRED CANDIDATE PROFILE

Graduate in any field; preference for backgrounds in
Nutrition, Psychology, Communication, or Customer Success
.
0-2 years of experience
in customer-facing or support roles (wellness, healthcare, or service sectors preferred).
Excellent
verbal and written communication skills
in English; knowledge of regional languages is a plus.
Strong
empathy, listening, and problem-solving skills
.
Highly
organized, proactive, and team-oriented
with the ability to handle multiple customers simultaneously.

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