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Customer Success Executive (ERP) - Pune

Customer Success Executive (ERP) - Pune

VM Edulife

1 - 4 years

2 - 3 Lacs

Pune

Posted:4 hours ago| Platform:

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Skills Required

Communication Skills Customer Support ERP Implementation Client Handling Issue Resolution Client Support Product Implementation LMS Remote Support Onsite Support Erp Support Client Satisfaction

Work Mode

Work from Office

Job Type

Full Time

Job Description

Interacting with clients to provide technical support via chat, phone & email; Remote/onsite on Products Maintain Daily Issues &bring closure to issues as TAT Review client feedback to improve &enhance quality Pre-Sales Demo for prospective enquirers Required Candidate profile 1 - 4 yrs exp. in ERP Support Edtech exp is preferred. Good communication, troubleshooting &problem solving skills Remote/onsite helpdesk exp. preferred Knowledge of ERP implementation & tech support Perks and benefits PF Medical Insurance Performance based Incentives

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Education Technology

Knowledge City

50-100 Employees

6 Jobs

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Customer Success Executive (ERP) - Pune

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Customer Success Executive (ERP) - Pune

Experience & Salary

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