Assist customers with inquiries and provide exceptional customer service via phone, email, and chat
Develop and maintain customer relationships to ensure customer satisfaction and retention
Utilize Excel skills to analyze and track customer data for reporting purposes
Collaborate with the team to identify opportunities for process improvement and efficiency
Support the sales team by providing product information and assistance with customer orders
Maintain accurate and detailed records of customer interactions in our CRM system
Contribute to special projects and initiatives as needed to support the overall success of the company

About Company: It was way back in 2009 when Resume Excellence started with a strategic intent and focus on developing quality resumes for our clients to get them to the doors of employers across the globe. Over the years, we have developed a strong team and have garnered a significant amount of experience in resume writing and have assisted more than 1500 clients that include Fortune 500 corporations and some of the largest companies in the world across a wide range of professions and industries. We cater to the special custom requirements for international resume development as our writers are experienced experts in writing for global markets such as US, UK, Middle East, Australia, and Africa. Our clients include top and senior executives, middle management, and new graduate/entry level candidates across multiple disciplines and professions such as engineers, doctors, MBAs, software professionals, journalists and much more.

More Jobs at Resume Excellence

Customer Service/Customer Support Internship in Hyderabad

hyderabad, telangana, india

Experience: Not specified

Salary: Not disclosed

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Customer Service/Customer Support Internship in Hyderabad