Customer Service/Customer Support Internship in Hyderabad

Job Title: Customer Support InternLocation: Begumpet, Hyderabad (Work from Office)Stipend: ₹15,000 per monthInternship Duration: 6 MonthsShift Timing: 11:00 AM – 9:00 PMJoining: ImmediateExperience Required: Minimum 6 months of prior experience in customer support or tele-calling (preferred)

About Us

NNIIT is a fast-growing EdTech company based in Hyderabad. We’re on a mission to deliver quality, personalized education to K-12 students through tech-enabled platforms and dedicated mentorship. Our goal is to make academic learning effective and engaging for every student.Key ResponsibilitiesManage inbound and outbound customer calls in a professional mannerAnswer queries related to courses, admissions, and services offeredMaintain clear and accurate customer interaction records in CRMFollow up with potential leads and ensure customer engagementCoordinate with internal teams for resolution of issuesCollect feedback and contribute to service improvementsEnsure high levels of customer satisfaction and empathy in all interactions

Requirements

Minimum 6 months of experience in customer service or tele-calling (preferred)Strong communication skills in English, Hindi, and TeluguGood interpersonal and problem-solving skillsBasic computer knowledge and familiarity with MS Excel or Google SheetsWillingness to work full-time from office, in the assigned 11 AM – 9 PM shiftEnergetic, positive attitude with a customer-first approachWhat We OfferCompetitive stipend of ₹15,000 per monthHands-on experience in customer relationship managementExposure to the EdTech industry and CRM toolsSupportive team culture and learning opportunitiesInternship certificate on successful completionPerformance-based opportunity for full-time employmentAbout Company: NNIIT is an amalgamation of both NEET & IIT. We have been an epitome of E-learning since inception and our dynamic platform creates effective academic learning programs for classes 6th to 12th along with an edge over the competitive exams for Joint Entrance Exams (JEE) and National Eligibility cum Entrance Test (NEET). The unlimited interactive tests help the students to master each chapter with great insight. NNIIT helps students to have an illustrative learning expedition for students to master each chapter thoroughly well and helps to crack competitive exams of IIT and NEET.