Customer Service Specialist

2 - 6 years

0 Lacs

Posted:5 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Client Services Specialist at Sportuist in Indore, you will play a crucial role in ensuring customer satisfaction, managing client services, utilizing analytical skills, maintaining effective communication, and providing high levels of customer service on a daily basis. - Ensure customer satisfaction by addressing client inquiries and concerns promptly and professionally. - Manage client services by coordinating with internal teams to deliver seamless event experiences. - Utilize analytical skills to assess client needs and provide tailored solutions. - Maintain effective communication with clients through various channels such as phone, email, and in-person meetings. - Provide high levels of customer service by going above and beyond to meet client expectations. Qualifications Required: - Customer Satisfaction, Client Services, and Customer Service skills are essential for this role. - Possess strong Analytical Skills and Communication abilities to effectively address client needs. - Strong problem-solving and decision-making capabilities to handle various client situations. - Excellent interpersonal skills and ability to build strong client relationships. - Previous experience in client services or customer-facing roles is preferred. - A Bachelor's degree in Business Administration, Marketing, or a related field is required for this position. As a Client Services Specialist at Sportuist in Indore, you will play a crucial role in ensuring customer satisfaction, managing client services, utilizing analytical skills, maintaining effective communication, and providing high levels of customer service on a daily basis. - Ensure customer satisfaction by addressing client inquiries and concerns promptly and professionally. - Manage client services by coordinating with internal teams to deliver seamless event experiences. - Utilize analytical skills to assess client needs and provide tailored solutions. - Maintain effective communication with clients through various channels such as phone, email, and in-person meetings. - Provide high levels of customer service by going above and beyond to meet client expectations. Qualifications Required: - Customer Satisfaction, Client Services, and Customer Service skills are essential for this role. - Possess strong Analytical Skills and Communication abilities to effectively address client needs. - Strong problem-solving and decision-making capabilities to handle various client situations. - Excellent interpersonal skills and ability to build strong client relationships. - Previous experience in client services or customer-facing roles is preferred. - A Bachelor's degree in Business Administration, Marketing, or a related field is required for this position.

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