Customer Service Specialist

Role Overview: As a Customer Service Specialist at ShadowFox located in Anand, you will play a crucial role in managing customer inquiries, ensuring customer satisfaction, handling phone communications, and enhancing the overall customer experience. Your primary responsibility will be to provide exceptional customer support while maintaining high standards of phone etiquette. Key Responsibilities: - Manage customer inquiries and provide timely and effective solutions - Ensure customer satisfaction by addressing their needs and concerns - Handle phone communications professionally and courteously - Enhance the overall customer experience through personalized interactions Qualifications Required: - Strong skills in Customer Support and Customer Service - Proficiency in ensuring Customer Satisfaction and managing Customer Experience - Excellent Phone Etiquette and communication skills - Ability to work on-site in Anand - Problem-solving skills and the ability to handle multiple tasks simultaneously - Prior experience in customer service roles is a plus - High school diploma or equivalent,