Customer Service Specialist

Job Description: As a Customer Service Specialist in Jalandhar, you will be responsible for managing customer inquiries, resolving concerns, and delivering exceptional customer experiences. Your key tasks will include providing support via various communication channels, maintaining professional phone etiquette, handling customer complaints efficiently, and ensuring high levels of customer satisfaction. Effective collaboration with stakeholders to address and resolve customer-related issues promptly is essential for success in this role. Key Responsibilities: - Assist clients effectively by demonstrating proficiency in Customer Support and Customer Service. - Maintain high service standards by utilizing strong skills in Customer Satisfaction and enhancing Customer Experience. - Communicate professionally using excellent Phone Etiquette. - Efficiently handle customer concerns by utilizing strong problem-solving skills. - Foster positive relationships with customers through strong interpersonal and communication skills. - Thrive in a team-oriented and fast-paced environment. - Previous experience in customer service is preferred but not required. Qualifications: - Proficiency in Customer Support and Customer Service to assist clients effectively. - Strong skills in Customer Satisfaction and enhancing Customer Experience to maintain high service standards. - Excellent Phone Etiquette for professional communication. - Strong problem-solving skills and ability to handle customer concerns efficiently. - Strong interpersonal and communication skills. - Ability to work in a team-oriented and fast-paced environment. - Previous experience in customer service is preferred but not required.,