SURAT IMMIGRATION

As a Customer Service Specialist at this company, your role will involve handling customer support inquiries, ensuring customer satisfaction, maintaining phone etiquette, and enhancing customer experience. Your daily tasks will include responding to customer queries via phone, email, and in-person, resolving customer issues in a timely and professional manner, and documenting customer interactions and feedback. Key Responsibilities: - Respond to customer queries via phone, email, and in-person - Resolve customer issues in a timely and professional manner - Maintain phone etiquette - Document customer interactions and feedback Qualifications Required: - Customer Support and Customer Service skills - Customer Satisfaction and Customer Experience skills - Proficiency in Phone Etiquette - Excellent interpersonal and communication skills - Ability to handle multiple tasks and prioritize effectively - Experience with CRM software is a plus - Bachelor's degree or equivalent in a related field,