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Customer Service Representative

Customer Service Representative

The HIRD

0 - 5 years

0 Lacs

indore madhya pradesh india

Posted:12 hours ago| Platform:

Apply

Skills Required

service support chat resolve logistics crm communication multitasking teamwork connect

Work Mode

On-site

Job Type

Full Time

Job Description

Hi Applicants

Hope you are doing well !

Job Title:

Experience:

Salary:

Qualification:

Notice Period:

Location

Job Summary:

Provide excellent support to both domestic and international customers through phone, email, and chat. Handle inquiries, resolve issues, and ensure customer satisfaction across multiple time zones.

Key Responsibilities:

Respond to customer queries promptly and professionally.
Handle complaints and provide effective solutions.
Coordinate with internal teams (sales, logistics, technical support) to resolve issues.
Maintain accurate customer records in the CRM system.
Support international clients with cultural sensitivity and time zone awareness.

Qualifications:

HSC/UG/PG degree preferred.
0-5 years of customer service experience.
Excellent communication skills in English (other languages a plus).
Proficient in CRM and basic computer tools.
Strong problem-solving and multitasking skills.

Key Skills:

Customer focus | Communication | Teamwork | Cultural awareness | Attention to detail

For more details kindly connect on - 9303800849

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