Job Summary: The Customer Care Representative serves as the primary point of contact for customers, providing exceptional service and support through phone, email, chat, and other communication channels. This role is responsible for resolving customer inquiries, handling complaints, processing orders, and ensuring a positive customer experience that reflects the company’s values. Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, chat, or social media. Provide accurate information about products, services, and policies. Resolve customer issues efficiently, escalating complex problems to higher-level support when necessary. Process orders, returns, and exchanges accurately within company systems. Maintain detailed and accurate records of customer interactions and transactions. Follow up with customers to ensure satisfaction and resolution of issues. Collaborate with other departments (sales, logistics, technical support) to address customer needs. Meet or exceed performance metrics such as response time, customer satisfaction scores, and quality standards. Identify opportunities to improve customer experience and share feedback with management. Qualifications: High school diploma or equivalent (Bachelor’s degree preferred). 1–2 years of experience in customer service, call center, or a related field. Excellent verbal and written communication skills. Strong problem-solving and conflict-resolution abilities. Proficient in Microsoft Office Suite and CRM software (e.g., Salesforce, Zendesk, Freshdesk). Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. A friendly, empathetic, and professional demeanor. Preferred Skills: Bilingual or multilingual communication skills. Experience in [industry—e.g., telecommunications, retail, finance, healthcare]. Knowledge of company products or services. Working Conditions: Full-time position with flexible shifts, including evenings, weekends, and holidays if required. Hybrid or remote work options may be available. Compensation and Benefits: Competitive salary and performance bonuses. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for training, growth, and career advancement. Job Types: Full-time, Permanent, Fresher Pay: Up to ₹20,000.00 per month Benefits: Flexible schedule Leave encashment Paid sick time Paid time off Work Location: In person
Job Summary: The Customer Care Representative serves as the primary point of contact for customers, providing exceptional service and support through phone, email, chat, and other communication channels. This role is responsible for resolving customer inquiries, handling complaints, processing orders, and ensuring a positive customer experience that reflects the company’s values. Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, chat, or social media. Provide accurate information about products, services, and policies. Resolve customer issues efficiently, escalating complex problems to higher-level support when necessary. Process orders, returns, and exchanges accurately within company systems. Maintain detailed and accurate records of customer interactions and transactions. Follow up with customers to ensure satisfaction and resolution of issues. Collaborate with other departments (sales, logistics, technical support) to address customer needs. Meet or exceed performance metrics such as response time, customer satisfaction scores, and quality standards. Identify opportunities to improve customer experience and share feedback with management. Qualifications: High school diploma or equivalent (Bachelor’s degree preferred). 1–2 years of experience in customer service, call center, or a related field. Excellent verbal and written communication skills. Strong problem-solving and conflict-resolution abilities. Proficient in Microsoft Office Suite and CRM software (e.g., Salesforce, Zendesk, Freshdesk). Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. A friendly, empathetic, and professional demeanor. Preferred Skills: Bilingual or multilingual communication skills. Experience in [industry—e.g., telecommunications, retail, finance, healthcare]. Knowledge of company products or services. Working Conditions: Full-time position with flexible shifts, including evenings, weekends, and holidays if required. Hybrid or remote work options may be available. Compensation and Benefits: Competitive salary and performance bonuses. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for training, growth, and career advancement. Job Types: Full-time, Permanent, Fresher Pay: Up to ₹20,000.00 per month Benefits: Flexible schedule Leave encashment Paid sick time Paid time off Work Location: In person
We are looking for a proactive and results-driven Lead Generation Specialist to identify, qualify, and nurture potential clients for our business. The ideal candidate will play a critical role in supporting our sales pipeline by generating high-quality leads through various channels and ensuring a steady flow of prospects for the sales team. Key Performance Indicators (KPIs): Number of qualified leads generated per month. Conversion rate from lead to opportunity. Lead response and follow-up time. Accuracy and completeness of CRM data. WILLING TO DO NIGHT SHIFT... Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person
The Lead Generator is responsible for identifying, qualifying, and developing new business opportunities for the sales team. This role involves researching potential clients, initiating contact through calls, emails, and social media, and maintaining a pipeline of qualified leads to support the company’s growth goals. Key Responsibilities: Conduct research to identify potential clients and target markets. Generate qualified leads through outbound calls, emails, LinkedIn outreach, and other marketing channels. Maintain and update the lead database (CRM) with accurate information. Qualify leads based on defined criteria and hand them off to the sales team. Follow up on inbound inquiries and nurture leads through consistent communication. Collaborate with the sales and marketing teams to refine outreach strategies. Meet or exceed weekly and monthly lead generation targets. Track and report lead generation activities and conversion rates. Requirements: Proven experience as a Lead Generator, Sales Development Representative (SDR), or similar role. Excellent communication and interpersonal skills (verbal and written). Strong research and analytical abilities. Proficiency with CRM software (e.g., HubSpot, Salesforce, Zoho CRM). Familiarity with email marketing tools and LinkedIn Sales Navigator is a plus. Goal-oriented and self-motivated with a proactive attitude. Bachelor’s degree in Business, Marketing, or a related field (preferred). WILLING TO DO NIGHT SHIFT Key Skills: Lead generation and qualification Cold calling and email outreach CRM management Market research Time management and organization Relationship building Performance Metrics: Number of qualified leads generated Lead-to-opportunity conversion rate Response rate from outreach campaigns Contribution to sales pipeline growth WILLING TO DO NIGHT SHIFT Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Paid sick time Paid time off Shift availability: Night Shift (Required) Work Location: In person
Job Summary: We are looking for a motivated and confident Telecaller to join our team. The candidate will be responsible for making outbound calls to potential and existing customers, explaining products or services, answering questions, and maintaining customer satisfaction. Key Responsibilities: Make outbound calls to prospective customers to promote products or services. Handle inbound calls from customers, resolve queries, and provide accurate information. Maintain a database of customer information and update records regularly. Follow up with leads and ensure successful conversion of potential customers. Meet or exceed daily and monthly call targets and sales goals. Build and maintain positive relationships with customers. Gather customer feedback and share it with the sales and marketing teams. Adhere to company policies and scripts while handling calls professionally Requirements: Education: Minimum 12th pass or graduate in any field. Experience: 0–2 years of experience in telecalling, telesales, or customer service (freshers can apply). Skills: Excellent communication and interpersonal skills. Good command of English and regional languages (as required). Basic computer knowledge (MS Office, CRM software, etc.). Ability to handle rejections and remain positive. Good listening and problem-solving skills. Work Details: Job Type: Full-time / Part-time Location: Office number 6, Jagat Singh Complex, Gurudwara Road, Naka Hindola, Lucknow Salary: ₹8,000–₹12,000 per month + incentives Job Types: Full-time, Part-time, Fresher Pay: ₹8,000.00 - ₹12,000.00 per month Work Location: In person
Job Summary: The Customer Care Executive (CCE) is responsible for handling customer queries, resolving complaints, and ensuring a high level of customer satisfaction. The role involves interacting with customers through phone calls, emails, chat, or social media to provide information, support, and assistance related to products or services. Skills & Qualifications: Education: Minimum 10+2 or Bachelor’s degree in any discipline. Experience: 0–2 years of experience in customer service or call center roles (freshers can apply). Communication Skills: Excellent verbal and written communication in [English / local language as required]. Technical Skills: Basic computer knowledge; familiarity with CRM software is an advantage. Soft Skills: Good listening skills, patience, empathy, and problem-solving ability. Ability to work in a fast-paced environment and handle stress effectively. WILLING TO DO NIGHT SHIFT Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹20,000.00 per month Application Question(s): NIGHT SHIFT Work Location: In person
Job Summary: We are looking for a motivated and confident Telecaller to join our team. The candidate will be responsible for making outbound calls to potential and existing customers, explaining products or services, answering questions, and maintaining customer satisfaction. Key Responsibilities: Make outbound calls to prospective customers to promote products or services. Handle inbound calls from customers, resolve queries, and provide accurate information. Maintain a database of customer information and update records regularly. Follow up with leads and ensure successful conversion of potential customers. Meet or exceed daily and monthly call targets and sales goals. Build and maintain positive relationships with customers. Gather customer feedback and share it with the sales and marketing teams. Adhere to company policies and scripts while handling calls professionally Requirements: Education: Minimum 12th pass or graduate in any field. Experience: 0–2 years of experience in telecalling, telesales, or customer service (freshers can apply). Skills: Excellent communication and interpersonal skills. Good command of English and regional languages (as required). Basic computer knowledge (MS Office, CRM software, etc.). Ability to handle rejections and remain positive. Good listening and problem-solving skills. Work Details: Job Type: Full-time / Part-time Location: Office number 6, Jagat Singh Complex, Gurudwara Road, Naka Hindola, Lucknow Salary: ₹8,000–₹12,000 per month + incentives Job Types: Full-time, Part-time, Fresher Pay: ₹8,000.00 - ₹12,000.00 per month Work Location: In person
Job Summary: The Customer Care Executive (CCE) is responsible for handling customer queries, resolving complaints, and ensuring a high level of customer satisfaction. The role involves interacting with customers through phone calls, emails, chat, or social media to provide information, support, and assistance related to products or services. Skills & Qualifications: Education: Minimum 10+2 or Bachelor’s degree in any discipline. Experience: 0–2 years of experience in customer service or call center roles (freshers can apply). Communication Skills: Excellent verbal and written communication in [English / local language as required]. Technical Skills: Basic computer knowledge; familiarity with CRM software is an advantage. Soft Skills: Good listening skills, patience, empathy, and problem-solving ability. Ability to work in a fast-paced environment and handle stress effectively. WILLING TO DO NIGHT SHIFT Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹20,000.00 per month Application Question(s): NIGHT SHIFT Work Location: In person
We are looking for a motivated and detail-oriented Junior HR Executive to join our team. The role primarily involves sourcing, screening, and onboarding delivery partners for leading on-demand platforms such as Swiggy, Zomato, Rapido, Blinkit, and Shadowfax. The candidate will play a crucial part in ensuring a consistent pipeline of qualified riders/drivers, maintaining recruitment targets, and supporting the company’s partner acquisition goals.Key ResponsibilitiesSource and identify candidates for delivery partner roles through job portals, field recruitment, referrals, and walk-in drives.Conduct telephonic and in-person screening to assess the candidate’s eligibility (documents, vehicle availability, smartphone usage, etc.).Schedule and manage interviews, onboarding sessions, and orientation programs.Explain job requirements, payout structures, incentives, and company policies to applicants.Coordinate with operations and vendor teams to ensure smooth onboarding of delivery partners.Maintain accurate recruitment data, reports, and MIS tracking on daily/weekly/monthly basis.Achieve recruitment targets within stipulated timelines.Provide support in grievance handling and basic HR queries from delivery partners during the initial onboarding stage.Desired Candidate ProfileBachelor’s degree in any field (HR/Business Administration preferred).0–2 years of experience in recruitment, field hiring, or HR fresher with good communication skills.Ability to handle high-volume recruitment within tight deadlines.Good interpersonal, negotiation, and convincing skills.Comfortable with field hiring and conducting recruitment drives.Proficient in MS Office tools (Excel, Word) and comfortable using job portals.Strong organizational skills with a results-driven approach.Key SkillsRecruitment & SourcingField Hiring & Mass HiringCommunication & NegotiationTime ManagementOnboarding & DocumentationWhat We OfferCompetitive salary with performance-based incentives.Hands-on experience in high-growth HR operations and mass hiring.Opportunity to work closely with top delivery platforms in India.Growth and learning opportunities within the HR and operations domain.