Customer Service Representative

2 - 6 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: You will be taking on a full-time on-site role as a Customer Service Representative based in Vishakhapatnam. Your primary responsibilities will include providing top-notch customer support, ensuring high levels of customer satisfaction, handling customer service interactions, and improving the overall customer experience. To excel in this role, you should possess strong Customer Service Representatives and Customer Support skills, along with a deep understanding of Customer Satisfaction and Customer Service principles. Your ability to deliver exceptional Customer Experience will be crucial in this position. Effective communication and interpersonal skills are key for success in this role, as you will be interacting with customers on a daily basis. You should also demonstrate proficiency in problem-solving and conflict resolution, coupled with a keen attention to detail and excellent organizational abilities. Being able to multitask and prioritize tasks efficiently is essential for managing the various responsibilities of this role. While previous experience in a customer service position is advantageous, it is not mandatory for this role.,

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