About Us: At Hammer, we redefine the corporate gifting experience. With our premium range of electronics and lifestyle products, we help companies deliver thoughtful, high-impact gifts—onboarding kits, festive hampers, milestone rewards, and more. We are growing fast, and we're looking for an energetic Corporate Sales Coordinator to drive our corporate partnerships from inquiry to delivery. Key Responsibilities: Serve as the primary point of contact for all corporate clients, managing communication from initial outreach to post-delivery feedback. Understand client needs and tailor gifting solutions using Hammer’s product portfolio (smartwatches, TWS, speakers, etc.). Prepare and share proposals, quotes, and customized decks for client presentations. Coordinate closely with the design, operations, and logistics teams to ensure timely order execution. Maintain accurate client records, sales pipeline updates, and documentation using CRM tools. Support negotiation and closing of deals, ensuring smooth payment and delivery processes. Track and analyze corporate sales performance, offering insights and strategies to boost conversion. Build and maintain strong long-term relationships with key accounts and repeat clients. Requirements: Bachelor's degree in Business, Marketing, or related field. 3-5 years of experience in corporate sales, B2B coordination, or account management (preferably in gifting, e-commerce, or electronics). Strong communication and interpersonal skills. Proficiency in MS Office and familiarity with CRM tools (e.g., Zoho, Salesforce). Ability to multitask, prioritize, and work under pressure in a fast-paced environment. A customer-first mindset with attention to detail and follow-through. Job Type: Full-time Pay: ₹12,151.79 - ₹55,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Key Responsibilities: Respond promptly to customer queries via phone, email, and chat. Resolve customer complaints and issues efficiently with a positive attitude. Coordinate with internal departments (logistics, quality, service center, etc.) to ensure timely resolution. Track and manage product replacements, refunds, and warranty-related cases. Maintain accurate records of customer interactions in the CRM system. Collect customer feedback and escalate recurring issues to improve service quality. Contribute to knowledge base and FAQs by documenting common issues and solutions. Represent Hammer’s tone of voice—friendly, solution-focused, and professional. Requirements: 1–3 years of experience in a customer service/support role, preferably in a D2C or consumer electronics brand. Open for freshers too with Excellent Communication skills. Ability to handle pressure and manage multiple customer tickets efficiently. Knowledge of CRM tools like Freshdesk, Zendesk, or similar is a plus. Problem-solving mindset and a customer-first approach. Flexibility to work in rotational shifts, including weekends if required. Job Type: Full-time Pay: ₹10,014.93 - ₹15,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Key Responsibilities: Respond promptly to customer queries via phone, email, and chat. Resolve customer complaints and issues efficiently with a positive attitude. Coordinate with internal departments (logistics, quality, service center, etc.) to ensure timely resolution. Track and manage product replacements, refunds, and warranty-related cases. Maintain accurate records of customer interactions in the CRM system. Collect customer feedback and escalate recurring issues to improve service quality. Contribute to knowledge base and FAQs by documenting common issues and solutions. Represent Hammer’s tone of voice—friendly, solution-focused, and professional. Requirements: 1–3 years of experience in a customer service/support role, preferably in a D2C or consumer electronics brand. Open for freshers too with Excellent Communication skills. Ability to handle pressure and manage multiple customer tickets efficiently. Knowledge of CRM tools like Freshdesk, Zendesk, or similar is a plus. Problem-solving mindset and a customer-first approach. Flexibility to work in rotational shifts, including weekends if required. Job Type: Full-time Pay: ₹10,014.93 - ₹15,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person