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Customer Service Representative

0 years

0 Lacs

Posted:6 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

At A-Nine, we specialize in offering comprehensive manpower solutions to businesses of all sizes. Whether you need skilled professionals like developers and engineers, or reliable unskilled labor for general tasks, we have you covered. Our services also extend to payroll staffing, customer support, marketing, and manpower solutions.



Tasks

As an International Voice Executive, you will:



  • Handle

    outbound calls

    to US clients, generating leads and providing support.

  • Communicate effectively in

    English

    to engage with prospects and clients.

  • Follow up with leads to qualify prospects for the sales team.

  • Maintain accurate records of calls, leads, and client interactions in the CRM system.

  • Ensure high-quality customer service with a focus on results.

  • Meet daily and weekly targets related to lead generation.


  • Requirements

    To be successful in this role, you should have:



    • Fluent communication skills in English

      (written and spoken).

    • Previous experience in lead generation

      or telecalling is preferred, but not mandatory.

    • Comfortable working night shifts

      (7:30 PM - 4:30 AM).

    • Excellent interpersonal and communication skills

      to effectively engage with clients.

    • Ability to

      work in an office environment

      .

    • A

      positive attitude

      and a goal-oriented mindset.

    • Ability to work well under pressure and meet deadlines.


  • Benefits

    Helioster Systems



    • Salary

      : ₹14,000 - ₹20,000 per month +

      incentives

      .

    • Shift

      : Night shift (7:30 PM - 4:30 AM) with

      Sundays off

      +

      1st & 3rd Saturdays off

      .

    • Incentives

      based on performance.

    • A supportive and collaborative team environment.

    • Opportunities for career advancement in a growing company.

    • Comprehensive training

      to help you succeed in your role.


  • apply today

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