Customer Service Professional- German Language

1 - 6 years

1 - 4 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility
  • Handle customer inquiries and resolve issues professionally.
  • Provide excellent customer service through various communication channels.
  • Collaborate with internal teams to ensure seamless resolution of customer complaints.
  • Develop and maintain strong relationships with customers to enhance satisfaction.
  • Stay updated on products and services to provide accurate information.
  • Identify opportunities to upsell and cross-sell products or services.
Job Requirements
  • Proficiency in the German language is mandatory.
  • Minimum 1 years of experience in customer service or a related field.
  • Strong problem-solving skills and attention to detail are essential.
  • Excellent communication and interpersonal skills are required.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong analytical and critical thinking skills are necessary.

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