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Gratitude India Manpower Consultants Pvt. Ltd.
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Customer Service Professional - German

Customer Service Professional - German

Gratitude India Manpower Consultants Pvt. Ltd.

1 - 4 years

|

1 - 5 Lacs

Posted:2 days ago| Platform:

Apply

Skills Required

german customer service upsell sales customer support team management customer care presentation skills german language business development training cross selling handling customer queries selling customer handling french

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Handle customer inquiries and resolve issues professionally and promptly.
Provide exceptional customer service through various channels, including phone, email, and chat.
Resolve complaints and concerns in a timely and efficient manner.
Collaborate with internal teams to improve overall customer satisfaction.
Develop and maintain a thorough understanding of our products and services.
Identify opportunities to upsell and cross-sell products or services.

Job Requirements

Minimum 2 years of experience in customer service, preferably in a similar role.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong problem-solving and analytical skills.
Experience working with international customers is an asset.
Ability to adapt to changing situations and priorities.

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Gratitude India Manpower Consultants Pvt. Ltd.

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