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Gratitude India Manpower Consultants Pvt. Ltd.
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Customer Service Professional- French - US/Canada shift

Customer Service Professional- French - US/Canada shift

Gratitude India Manpower Consultants Pvt. Ltd.

2 - 4 years

|

5 - 9 Lacs

Posted:1 hour ago| Platform:

Apply

Skills Required

french language service management customer service customer complaints french french teaching customer relationship customer care teaching sales customer support handling customer queries french translation customer handling customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Provide exceptional customer service through various communication channels.
Respond to customer inquiries and resolve issues professionally and promptly.
Utilize problem-solving skills to address complex customer complaints.
Collaborate with internal teams to enhance overall customer experience.
Maintain accurate records of customer interactions and transactions.
Continuously update knowledge of products and services to provide informed support.

Job Requirements

Strong proficiency in French language (written and spoken).
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and adapt to changing situations.
Strong problem-solving and analytical skills.
Experience working with international customers is an asset.
Familiarity with IT service management principles and practices is beneficial.

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Gratitude India Manpower Consultants Pvt. Ltd.

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