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Customer Service Operator - 45024

Customer Service Operator - 45024

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Turing

0 years

0 Lacs

bengaluru karnataka india

Posted:2 days ago| Platform:

Apply

Skills Required

service simulations power benchmarking support ai compliance chat tracking training workflow zendesk freshdesk salesforce servicenow jira cutting engagement research data coding reasoning drive

Work Mode

Remote

Job Type

Contractual

Job Description

Role Overview:

detail-oriented professionals

recreating real-world support scenarios

What You’ll Do:

Recreate workflows for
ticket handling, chat/email support, refunds/returns, and knowledge base management
.
Validate
AI-generated outputs
in customer support scenarios to ensure accuracy, compliance, and trustworthiness.
Simulate
escalations, SLA tracking, and quality audits
within support workflows.
Provide
structured annotations and datasets
to improve LLM training and evaluation.

Required Qualifications:

Proven experience in
customer service operations
(ticket handling, chat/email workflows, refunds/returns, knowledge base upkeep).
Familiarity with workflow tools (e.g., Zendesk, Freshdesk, Salesforce Service Cloud, ServiceNow, Jira, or equivalents).
Strong
attention to detail
and ability to spot weaknesses in AI-generated workflows.
Understanding of how
operational data
is used to train and evaluate LLMs.
Excellent written English for creating
training-quality datasets
and validating AI outputs.

Perks of Freelancing with Turing:

Remote-first and flexible
work environment.
Opportunity to work on
cutting-edge AI projects
with leading LLM companies.
Potential for
contract extension
based on performance and project needs.

Offer Details:

Commitment:
Minimum 30 hours/week (at least 4 hours/day, with 4 hours overlapping PST).
Engagement Type:
Contractor / Freelancer (no medical or paid leave).
Duration:
1 month (possible extension).

About Turing:

research accelerator

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Personal Settings

Customer Service Operator - 45024

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Role Overview:

detail-oriented professionals

recreating real-world support scenarios

What You’ll Do:

ticket handling, chat/email support, refunds/returns, and knowledge base management

AI-generated outputs

escalations, SLA tracking, and quality audits

structured annotations and datasets

Required Qualifications:

customer service operations

attention to detail

operational data

training-quality datasets

Perks of Freelancing with Turing:

Remote-first and flexible

cutting-edge AI projects

contract extension

Offer Details:

Commitment:

Engagement Type:

Duration:

About Turing:

research accelerator

More Jobs at Turing