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Mega city developer
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Customer Service Manager

Customer Service Manager

Mega city developer

3 - 7 years

|

0 Lacs

uttar pradesh pratapgarh

Posted:16 hours ago| Platform: Shine logo

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Skills Required

leadership coaching customer service written communication verbal communication microsoft office outlook excel word powerpoint

Work Mode

On-site

Job Type

Full Time

Job Description

You are responsible for leading a team of trained product experts to ensure a delightful and frictionless experience for customers. Your key responsibilities include: - Providing leadership and coaching to help all employees meet individual performance goals and achieve career growth - Establishing performance benchmarks and holding the team accountable for meeting those goals - Resolving customer conflicts and managing escalation procedures In order to qualify for this role, you need to have: - Bachelor's degree or equivalent experience - 3+ years of customer service experience - Excellent written and verbal communication skills - Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.),

More Jobs at Mega city developer

Customer Service Manager

uttar pradesh, pratapgarh

Salary: Not disclosed

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