Customer Service

As a Customer Service Coordinator at our company, your primary responsibility will be to handle customer sales and service functions. You will be required to interact professionally with customers and colleagues to ensure that the business objectives in these areas are met effectively. **Key Responsibilities:** - Previous Customer Service experience and proficiency in Hindi communication are essential. - Attention to detail, strong numeracy skills, and proficiency in English literacy are necessary. - Handling sales enquiries in Hindi and processing customer orders. - Addressing customer support inquiries in Hindi. - Entering data into management reports accurately. - Tracking leads and converting them into sales. - Providing internal sales support to the Sales Manager. - Accurately inputting customer sales journey and purchase orders to meet lead time requirements. This role necessitates a high level of attention to detail, accuracy, multitasking skills, resilience, and the ability to work well under pressure to achieve desired outcomes. Excellent communication skills, the ability to build rapport with customers quickly, organizational skills, customer-centric approach, and a commitment to surpassing the business's customer service objectives are essential qualities for this role. If you are someone who is willing to go the extra mile to accomplish tasks, we invite you to apply by submitting your resume to info@govreports.co.in. Please note that only shortlisted candidates will be contacted for further interviews. As a Customer Service Coordinator at our company, your primary responsibility will be to handle customer sales and service functions. You will be required to interact professionally with customers and colleagues to ensure that the business objectives in these areas are met effectively. **Key Responsibilities:** - Previous Customer Service experience and proficiency in Hindi communication are essential. - Attention to detail, strong numeracy skills, and proficiency in English literacy are necessary. - Handling sales enquiries in Hindi and processing customer orders. - Addressing customer support inquiries in Hindi. - Entering data into management reports accurately. - Tracking leads and converting them into sales. - Providing internal sales support to the Sales Manager. - Accurately inputting customer sales journey and purchase orders to meet lead time requirements. This role necessitates a high level of attention to detail, accuracy, multitasking skills, resilience, and the ability to work well under pressure to achieve desired outcomes. Excellent communication skills, the ability to build rapport with customers quickly, organizational skills, customer-centric approach, and a commitment to surpassing the business's customer service objectives are essential qualities for this role. If you are someone who is willing to go the extra mile to accomplish tasks, we invite you to apply by submitting your resume to info@govreports.co.in. Please note that only shortlisted candidates will be contacted for further interviews.