Customer Service Executive - YES Banking Process

0 - 5 years

2 - 3 Lacs

thane navi mumbai mumbai (all areas)

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Process: Customer Service Executive - Yes Banking Process

Key responsibilities

- Handling inbound & outbound calls from existing bank customers

- Providing prompt, accurate solutions to customer queries

- Promote and explain banking products as ( credits cards, loans, insurance etc)

- Generate revenue through upselling & cross selling initiatives

- Retain customers by offering relevant services and resolving issues professionally

- Focus on customer retention and activating new services

- Build relationships with customers to ensure long-term business.

- Update customer records and database.

- Work closely with the sales team to achieve business objectives.

Candidate Requirements:

- Graduate Degree (any discipline)

- Freshers & experienced candidates welcome

- Good communication skills

- Ability to work in a fast-paced environment

- Freshers are welcome! OR Candidates with minimum 6 months in SALES / BPO/ BANKING/ TELESALES/CUSTOMER SERVICE preferred

- Age 18 to 35 years

Perks & Benefits:

- PF and ESIC

- Attractive incentives

- Centralized Pickup drop for Thane Station to office

- Rotational weekly off / Rotational day shift

Salary Structure

  • Fresher: 18,000 in hand
  • Experienced (BPO/Tele-sales): 25,000 CTC(depends on your last inhand & interview)
  • PLUS

    :

    Performance-Based Incentives on top of your fixed salary!

LOCATION :

OPPORTUNITY TO BUILD A LONG TERN CARRER IN BPO / CUSTOMER SERVICE

Hurry, limited positions available!

To schedule your interview Call or send your CV through WhatsApp / Mail


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