Customer Service Executive

Job Summary:

We are seeking a highly motivated and results-driven E-commerce Sales Executive to join our dynamic team. The ideal candidate will be responsible for managing online sales platforms, driving revenue growth, and ensuring an exceptional customer experience.

Key Responsibilities:

• Manage and optimize product listings on e-commerce platforms such as Amazon, Flipkart, eBay, and Shopify.
• Implement strategic pricing, promotions, and product placement to boost online sales.
• Analyze sales data and customer behavior to identify trends, gaps, and growth opportunities.
• Coordinate with marketing and customer service teams to improve product visibility and drive engagement.
• Monitor competitors and adjust listings, pricing, or promotions accordingly to stay competitive.
• Handle customer inquiries, complaints, and returns professionally to ensure high customer satisfaction.
• Ensure accurate product information, stock levels, and timely order fulfillment.

Qualifications & Skills:

• Proven experience in e-commerce sales, online marketplace management, or digital marketing.
• Freshers with a strong interest in building a career in e-commerce and sales are also encouraged to apply.
• Solid understanding of e-commerce platforms and tools.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Analytical mindset with the ability to make data-driven decisions.

Job Type: Full-time

Pay: ₹18,000.00 - ₹30,000.00 per month

Work Location: In person