Customer Service Executive

3 - 6 years

0 Lacs

Posted:2 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

🚀 We’re Hiring – Customer Service Analysts (Web Chat Process) in Mumbai! 🚀

Sterling is looking for enthusiastic Customer Service Analysts to join our team supporting

a leading German banking client. If you’re passionate about delivering exceptional customer experiences and thrive in dynamic environments, this is your chance to make an impact! 🌟


📌 Role: Analyst (Customer Service Agent) – Web Chat Process

📅 N

🔄 Shifts: Rotational Shifts & Rotational Offs

📍 Location: Mumbai (Only for candidates currently residing in Mumbai)


✨ What You’ll Do:

Engage with customers via web chat to resolve inquiries and provide accurate information

Deliver quick, effective solutions while maintaining top-quality standards

Handle multiple chats, manage complaints with empathy, and meet key performance metrics

Adhere to compliance, policies, and data protection regulations

💡 What We’re Looking For:

Having Experience 3-6 years in International BPO

Strong written and verbal communication skills

Excellent customer-handling abilities—even with the toughest situations

Quick problem-solving



📬 Apply Now: Send your CV to

#Sterling

#CustomerService

#InternationalBPO


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