Customer Service Executive - Sales

3 - 5 years

6 - 10 Lacs

Posted:None| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Responsible for post-Sales lifecycle experience management for customers. Operational role that works under direct supervision, responsible for driving sales operations.
Responsibilities

  • Take ownership of customer issues reported, solving their problems by co-ordinating with different teams across the organization
  • Provide assistance to customers and information on product features.
  • Data Monitoring & Reporting
  • Track customer SLAs, customer feedback, governance meeting outcomes etc
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    Tata Communications logo
    Tata Communications

    Telecommunications

    Chennai

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