Customer Service Executive

Job Description

Job Title: Customer Service Executive (On-site) Location: Raj Nagar Extension, Ghaziabad Type: Full-time | On-site Contract Duration: 3 Months (with possibility of permanent role post performance review) Monthly Salary: ₹10,000 Performance Incentives: Available based on monthly targets About the Role: We are looking for a dynamic and motivated Customer Service Executive to support our growing user base across our spiritual wellness brands – Astro Sadhguru Mantra and Dharmic Manifestation . The role involves direct communication with customers and leads from consultations, webinars, and events. This is a high-energy role requiring both communication and coordination skills. Key Responsibilities: Engage with leads and customers via WhatsApp , calls , and emails. Share consultation, pooja, and event details with prospects. Follow up for bookings and conversions. Handle basic invoicing, payments, and transaction coordination. Manage and moderate WhatsApp communities. Handle customer queries and nurture relationships to drive trust and retention. Guide customers on post-sale upgrades, add-on services, and offers. Maintain records of customer interactions, feedback, and follow-up needs. Collaborate with marketing and operations for seamless customer experience. Who Can Apply: Freshers are welcome; experience in customer support is a plus. Fluent in Hindi and English – both written and spoken. Comfortable with WhatsApp Business, Google Sheets, basic email communication. Good interpersonal and listening skills. Interest in astrology/spirituality is a plus but not mandatory. Based in or willing to travel to Ghaziabad/Delhi-NCR (this is an on-site role). Growth & Incentives: Performance-based incentives for meeting monthly conversion targets. Clear path to permanent role and salary upgrade after the 3-month contract. Opportunity to grow into customer success, tele sales, or community manager roles. Inbox at : https://www.linkedin.com/in/yashasviastrosadhguru/ Send your resume to yashasviastrosadhguru@gmail.com Show more Show less