Customer Service Executive - PV Finance - Motor Finance - Sales

Tata Capital

2 - 7 years

10 - 14 Lacs

Mumbai Pune Delhi

Posted:1 week ago| Platform:

Apply

Skills Required

customer service customer complaints sales marketing service sales upselling customer relationship customer care upsell business development solution sales cross selling financial services corporate sales customer support b2b sales lead generation

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Customer Service Executive to join our team in Jammu. The ideal candidate will have 2 to 7 years of experience in customer service, preferably in the banking or financial services industry.

Roles and Responsibility

Handle customer inquiries and resolve issues professionally.
Provide excellent customer service through various communication channels.
Respond to customer complaints and concerns in a timely manner.
Collaborate with internal teams to resolve complex customer issues.
Maintain accurate records of customer interactions and transactions.
Identify opportunities to upsell and cross-sell products and services.

Job Requirements

Minimum 2 years of experience in customer service, preferably in the banking or financial services industry.
Strong knowledge of customer service principles and practices.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong problem-solving and analytical skills.
Experience with sales and marketing is an added advantage.

Location - Mumbai,Delhi,Pune,Bangalore,Hyderabad,Chennai

More Jobs at Tata Capital

Customer Service Executive

Trichy, Chennai, Madurai, Salem, Tirupur/Tiruppur, Coimbatore

Experience: Not specified

INR 3 - 6 Lacs

Customer Service Executive

Madurai

Experience: Not specified

INR 3 - 6 Lacs

Customer Sales Executive

Giridih

Experience: Not specified

INR 3 - 8 Lacs

Customer Sales Executive

Dibrugarh

Experience: Not specified

INR 3 - 8 Lacs

Collections Manager

Ahmedabad

3 - 8 yrs

INR 5 - 8 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Business Development Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.