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Policybazaar
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Customer Service Executive

Customer Service Executive

Policybazaar

0 - 5 years

2 - 4 Lacs

gurugram delhi / ncr

Posted:21 hours ago| Platform:

Apply

Skills Required

customer service international call center communicational skills voice process us process communication skills sales sales process domestic voice process bpo voice domestic bpo customer handling uk process international bpo international voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities:

Providing complete information about the product to customers.
Resolving all product or service-related issues of customers.
Preparing Customer Service Guidelines.
Maintaining accurate records of customers.
Giving the right pitch to potential customers to encourage product purchases or service usage.
Regularly updating and maintaining customer information.
Providing the best possible solutions to customer queries.
Preparing product and service reports by collecting and analyzing customer information.

What We Are Looking For in a Candidate:

Confident and dynamic personality.
Inclination towards sales.
Excellent interpersonal and listening skills.
Strong persuasion skills.
Ability to efficiently convert customer interest into sales.
Good negotiation skills.
A team player with a collaborative attitude.
Quick learner, creative, and result-driven.
Passionate about delivering quality work.

Desired Skills and Experience:

SSC or higher education.
Fresher or experienced candidates can apply.
Ability to communicate effectively in Hindi and English.
Basic computer skills.

What We Offer:

Amazing work culture.
Day shift only.
6 working days per week.
1 roster off.
Unlimited incentives.
Great opportunities for career progression.
Group Medical Coverage (GMC).
Gratuity as per applicable law (over and above the total offered CTC).

Contact details:-

Name- Harsha Bulchandani

Contact no. - 84483 89791

E-mail - harshabulchandani@policybazaar.com

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