Customer Service Executive

NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we have a staff strength of 350 employees. Job Title : Customer Service Executive Job Location : Ahmedabad Job Type : Full-Time Job Timings : 04:00 AM to 01:00 PM Job Summary : As a Customer Service Executive, you will be responsible for providing exceptional customer. service to our clients. You will assist customers with inquiries, resolve issues, and ensure a positive experience for every interaction. Responsibilities: · Promptly respond to customer inquiries via phone, email, or chat. · Efficiently resolve customer issues and document interactions. · Provide product information and assist with navigation. · Collaborate with teams for issue escalation and resolution. Qualifications : · Bachelors or Masters (Sales/Marketing/Engineering/ Commerce / Management) · Fresher or Experienced candidates · Excellent English fluency is mandatory. · Strong customer service focus is required. · Excellent telephone etiquettes. Perks & Benefits: · Accident Insurance · Saturday half day working · Best work culture · Attractive Incentives Join NSEG Private Limited and be a part of our dynamic team, contributing to the growth and success of our company. For any query email us at hr@nsegindia.com Show more Show less