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NSEG Pvt. Ltd.
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Customer Service Executive

Customer Service Executive

NSEG Pvt. Ltd.

0 - 4 years

0 Lacs

ahmedabad gujarat

Posted:14 hours ago| Platform: Shine logo

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Skills Required

customer service issue resolution product knowledge team collaboration inquiries handling english fluency telephone etiquettes

Work Mode

On-site

Job Type

Full Time

Job Description

In this role of Customer Service Executive at NSEG India PVT LTD in Ahmedabad, you will play a crucial part in providing exceptional customer service to clients. Your main responsibilities will include promptly responding to customer inquiries via phone, email, or chat, efficiently resolving customer issues, providing product information, and collaborating with teams for issue escalation and resolution. Key Responsibilities: - Promptly respond to customer inquiries via phone, email, or chat. - Efficiently resolve customer issues and document interactions. - Provide product information and assist with navigation. - Collaborate with teams for issue escalation and resolution. Qualifications: - Bachelors or Masters degree in Sales, Marketing, Engineering, Commerce, or Management. - Open to Fresher or Experienced candidates. - Mandatory excellent English fluency. - Strong customer service focus. - Excellent telephone etiquettes. Join NSEG Private Limited and enjoy benefits such as Accident Insurance, Saturday half day working, best work culture, and attractive incentives. Become a part of our dynamic team and contribute to the growth and success of the company. For any queries, you can reach out to us at hr@nsegindia.com.,

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Customer Service Executive