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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a Customer Care Representative, you will be responsible for managing customer interactions through phone and email, handling orders, inquiries, and quotations. This role requires efficiency in a fast-paced environment, keen attention to detail, and strong organizational skills. Responsibilities: - Process customer orders and issue order confirmations. - Address internal and external customer inquiries, including stock checks, pricing requests, and general inquiries, in a timely manner. - Provide support to the sales team and distribution partners. - Collaborate with internal departments to meet customer needs effectively. - Maintain accurate and up-to-date order information in the system (M3). Qualifications: - Bachelors degree with 5 to 8 years of relevant work experience, preferably in a similar industry. - Excellent verbal and written communication skills. - Proficiency in ERP (M3) systems and MS Office tools. - Willingness to travel domestically and internationally as per job requirements. Join a team that values innovation, efficiency, and customer satisfaction. Apply now!,

Posted 1 week ago

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1.0 - 5.0 years

0 Lacs

ambala, haryana

On-site

As a Visa Application Specialist, your primary responsibility will be to review and prepare visa applications to ensure completeness, accuracy, and eligibility. You will verify supporting documents such as passports, birth certificates, and financial statements, and conduct background checks on applicants when required. Subsequently, you will be responsible for submitting visa applications to the relevant authorities, such as embassies or consulates. In addition to the primary responsibilities, you will also be tasked with administrative duties. This includes maintaining accurate and up-to-date records of visa applications, including submission dates and outcomes. You will also be expected to communicate with applicants to provide updates on the status of their visa applications promptly. Furthermore, you will need to respond to inquiries from various stakeholders efficiently and professionally. This role requires a full-time commitment, and the work schedule is during the day shift. A performance bonus is included as part of the benefits package, along with cell phone reimbursement. The ideal candidate should have at least 1 year of total work experience in a similar role. If you are passionate about assisting individuals through the visa application process and possess excellent attention to detail and communication skills, we encourage you to apply for this position. Your dedication and expertise will contribute to the smooth and successful processing of visa applications at our organization.,

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

Job Description As a Sr. Executive Sales Support at RTW Logistics Inc., you will play a crucial role in supporting the sales team through efficient handling of daily operations and administrative tasks. Your responsibilities will include managing client communications, preparing sales reports, addressing inquiries, coordinating with internal departments, and providing the necessary assistance to help the sales team achieve their targets and objectives. This is a full-time on-site position based in Mumbai, requiring you to work night shifts. The ideal candidate for this role should be an immediate joiner with strong organizational skills, effective communication abilities, and a proactive approach towards ensuring smooth sales operations. Join us at RTW Logistics Inc. and be part of a dynamic team dedicated to delivering top-notch logistics and supply chain solutions to our valued corporate clientele.,

Posted 2 weeks ago

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0.0 - 4.0 years

0 Lacs

sirsa, haryana

On-site

You will be the first point of contact for customers as a Customer Support Executive at EventsGram. Your main responsibility will be to ensure a seamless and positive experience for customers by handling inquiries, resolving issues efficiently, and maintaining strong customer relationships. By responding to customer queries via phone, email, and chat in a professional and timely manner, you will provide accurate product/service information and assist with troubleshooting. It is crucial to resolve customer complaints while upholding a positive brand reputation and keeping detailed records of customer interactions in the CRM system. Following up with customers to ensure their concerns are resolved is also part of your role. EventsGram is India's largest exhibition stall booking platform, offering a wide array of fashion and lifestyle exhibitions to over 1.5 million users. With a focus on ethical practices and the latest technology, EventsGram aims to make exhibitions more accessible and engaging for exhibitors, organizers, and visitors alike. As part of the team, you will work closely with internal teams to enhance customer satisfaction and contribute to the overall success of the company. The ideal candidate for this role should have a Bachelor's degree in any discipline (preferred). Both freshers and experienced individuals are welcome to apply for this full-time position. If you are interested, please share your CV with us at support@eventsgram.in or nehagrover@eventsgram.in. The work schedule is in the day shift, and the work location is in person.,

Posted 2 weeks ago

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1.0 - 5.0 years

0 Lacs

haryana

On-site

The role involves handling daily backend operations for End to End Order Management of customers and distributors ordering products from Hollister, covering various channels such as Business-to-Business (B2B), Direct to Consumer (DTC), Hospitals & Veteran Affairs. Responsibilities include managing orders in SAP ECC, addressing discrepancies like shortages, damages/returns & overages, handling inquiries and quality complaints, processing orders, providing tracking/ETA to customers and key distributors, basic finance knowledge, customer account maintenance, and adherence to quality/order accuracy with defined SLAs & metrics. The role requires understanding and managing internal & external stakeholders" expectations and resolving complex problems within the process. Key responsibilities also include having hands-on experience in Order Management in SAP ECC, collaborating with teams in India and the US, basic Excel skills, Esker knowledge (added advantage), 1-2 years of experience in customer service field, and a Bachelor's or Master's degree or equivalent. Specialized skills/technical knowledge needed are problem-solving skills, excellent verbal and written communication, strong team player, service & result orientation, and participation/leadership in continuous improvement processes. The position is located in Gurugram and follows a hybrid working mode.,

Posted 1 month ago

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1.0 - 5.0 years

0 Lacs

maharashtra

On-site

You will be responsible for assisting customers with inquiries or concerns regarding a company's products or services in this Customer Representative Executive role. You will also be required to provide customers with information about specifications and features to enhance their overall experience. Your duties will include answering customer questions through email, chat, or phone. We are looking for individuals who are comfortable working night shifts (6 am to 6 pm, any 9-hour shift) at our location in Malad West, Mumbai. Both freshers and experienced candidates, male and female, are welcome to apply. The job requires a graduation qualification, and it is an international process. The ideal candidate should possess good communication skills in English and have at least 1 year of experience in customer support. A bachelor's degree is preferred. The job is full-time and permanent, suitable for fresher candidates. As part of the benefits package, Provident Fund will be provided. If you are interested in this opportunity, please be prepared for a walk-in interview. Please confirm your comfort with the job location in Malad West and working night shifts during the application process. This position requires in-person work, and the ability to work night shifts is preferred.,

Posted 1 month ago

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