Customer Service Executive-Inernational

Hi Job Seekers!

fast-growing international BPO organization

Voice Process Noida (Sec 144)

Requirements:

• Undergraduates with minimum 3 to 6 months BPO experience
• Excellent English communication is mandatory
  

Salary & Benefits:

• Attractive in-hand salary: Freshers 25,000 | Experienced up to 29,000 (without PF)
• 5 Days Working
• One-way cab provided
• Travel Allowance up to 3,500 if candidates do not opt for cabs
  

Roles & Responsibilities:

• Handle inbound international customer calls professionally
• Resolve transportation-related queries efficiently
• Maintain high-quality service delivery and meet KPIs
• Update customer interactions accurately in the system
• Ensure prompt and courteous responses to all customer issues
• Collaborate with team members and escalate issues when required
  

Chat Process Noida (Sec 81)

Requirements:

• Any UG or 12th Pass with

  1 year international BPO chat experience

• Minimum 6 months experience eligible for chat process
• Typing speed and chat communication must be excellent
  

Salary & Benefits:

• Package up to 4.3 LPA (Hike on last drawn salary – 30% or max 4.3 LPA)
• 5 Days Working with 2 days rotational off
• Both-way cab provided
  

Roles & Responsibilities:

• Handle live chat queries from international customers efficiently
• Resolve customer issues accurately and timely via chat
• Maintain logs of interactions and update CRM accurately
• Achieve chat KPIs including response time and customer satisfaction
• Collaborate with team to ensure seamless process delivery
• Provide product/process guidance to customers clearly
  

Walk-in Interviews Ongoing!

How to Apply:

kindly drop a message with your profile details.

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