Deputy Quality Manager

Job Title:

Education:

Additional Requirements:

• At least 18 months experience as Assistant Manager (AM) on paper
  
• Strong background in Revenue Cycle Management (RCM) and Quality assurance
  

Job Summary:

Roles & Responsibilities:

• Excellent communication skills
• Leadership ability
• Outstanding organizational skills Conducting daily huddles, knowledge management, cross training as required
• Drive team to achieve process Service Level Agreements / metrics on productivity and quality within the established timelines
• Share status reports with business leaders for review on a periodic basis.
• Ensure adherence to engagement plans for team members
• Identify opportunity areas for improvement in quality & productivity
• Conduct performance appraisals for team members
• Follow the performance management grid & take immediate steps for any variance
• Ensure performance report (presentation/visual boards) is shared with team on a regular basis
• Ensure successful execution of the plans & strategies as laid out by management time to time.
• Engage with other processes to understand and implement best practices.
• Perform RCA & come up with CAPA
• Total Quality Management
• Coordinating with the Rules development team for the Billing rules and Coding rules creation, modification, and implementation
• Conducting the monthly meeting with the resubmission team to know about the overall and individual rejection trends and planning to overcome them by implementing the process modification

Skills

• Detailed understanding of Revenue Cycle Management (Processing level) and Hospital processing guidelines
• Demonstrate strong organizational skills, attention to detail, good verbal, and written communication skills
• Process improvement experience
• Presenting current status about Revenue, Rejection, and trends to client
• Root Cause Analysis of the Revenue leak and implementing the required modification to avoid the leak Ability to improve and/or transform teams processes across functions within the organization.
• Ability to understand basic data and take appropriate action.
• Ability to drive individual and team efficiency and productivity through effective and efficient metric management.
• Ability to coach, train, and motivate employees and evaluate their performance.
• Ability to strategically lead and develop team towards improved performance.
• Ability to delegate and manage workloads and projects across functions within the organization.

Interested applicants can share CV on rani.ramchandani@sagilityhealth.com