Ross Process Equipment

Role & responsibilities Customer Support: Respond customer inquiries related to technical specifications, pricing, and delivery timelines. Provide prompt and accurate technical guidance to customers. Quotation and Proposal Management: Prepare quotations based on the inputs of sales team as per customer requirements. Collaborate with the estimation teams to generate accurate technical proposals. Lead Management: Track and follow up on incoming leads with sales team. Maintain record of submitted quotation, customer interactions and updates. Technical Support: Assist in technical discussions with clients, addressing their process requirements and equipment selection. Review and interpret technical documents, such as P&IDs, GA drawings, and equipment datasheets. Market Insights: Provide feedback to the marketing team on market trends, customer preferences, and competitive intelligence. Support the sales team in preparing for exhibitions and customer presentations. Coordination: Work closely with external sales teams, estimation team, and production departments to ensure customer satisfaction. Coordinate factory visits, product trials, and FATs (Factory Acceptance Tests) as needed. Preferred candidate profile Bachelors degree in mechanical, chemical, or Industrial Engineering (or related field). 2+ years of experience in internal sales, technical support, or application engineering, preferably in the industrial equipment sector. Strong communication and interpersonal skills.

Role & responsibilities We are seeking a highly skilled Purchase engineer specializing in purchasing of electrical items like Electrical Panel, cables, motors, bought out components, Switch gears, PLC, VFD, Instruments like sensors, gauges, switches etc. The electrical buyer typically requires a minimum of 5 years of experience in the field of electrical buying in an engineering company. Responsible for Electrical Panel buying must know calculation panel manufacturing cost. Responsible for buying of Electrical items like Motor, Switch gears, PLC, Understanding P&Id, cable schedule, hook-up drawing, cause & effect, operation philosophy will be an added advantage. Responsible for buying CE, ATEX marked Certified items Must have experience in rate contracts of regular purchasing items. Must have good negotiation skills. Working on SAP will also be an added advantage Knowledge of Automation components Cable scheduling, Field Instrumentation. Cooperate and communicate effectively with project manager and other project participants to aid and technical support. Selection of right electrical good while creating PO. Preferred candidate profile

Role & responsibilities Promote and sell company products and services to existing and prospective customers . Identify potential leads, build a strong sales pipeline , and follow up to convert opportunities into business. Prepare and deliver technical presentations and techno-commercial proposals to clients. Maintain strong customer relationships and keep the client database updated . Support participation in marketing events such as exhibitions, seminars, and promotional campaigns. Collaborate with Design, Production, Service, and Marketing departments to ensure smooth order execution. Monitor competitor activities, market trends, and customer requirements to support strategy development. Ensure timely payment collections in line with credit control policies. Conduct regular customer visits across assigned regions/territories to strengthen relationships. Support senior management in sales forecasting, reporting, and strategic initiatives . Carry out other assignments as directed by the management. Preferred candidate profile Graduate in Engineering (Mechanical / Electrical / Instrumentation) or any discipline with MBA in Marketing/Sales preferred. 57 years of proven experience in B2B industrial sales / capital equipment sales . Strong communication, negotiation, and interpersonal skills. Ability to work independently and manage multiple accounts. Good understanding of techno-commercial sales, industrial machinery, and project sales cycles . Willingness to travel extensively within assigned regions; overseas travel may be required. Proficiency in MS Office and CRM tools.

Company Profile : Ross Process Equipment Pvt. Ltd. traces its legacy back to 1842 in Rochester, NY (USA) , with a vision for focused expansion and steady growth. With this global foundation, Ross established its presence in India in 2007 , setting up a well-equipped manufacturing unit in Pune, Maharashtra . We are an ISO 9001:2015 certified company , committed to delivering high-quality, reliable, and innovative solutions that empower our customers to achieve their productivity and manufacturing goals . At Ross, our products are designed with innovative engineering, energy efficiency, safety, and long-term productivity in mind. Over the years, we have established ourselves as one of the most trusted solution providers, serving diverse industries. Industries We Serve Food & Beverages Adhesives & Sealants Electronics Pharmaceuticals Chemicals Polymers, Plastics & Composites Paints, Inks & Coatings Metals & Ceramics Cosmetics & Personal Care Role & responsibilities 1. Digital Marketing & Analytics Plan, execute, and monitor SEO/SEM, Google Ads, social media campaigns (LinkedIn, Facebook, Twitter, etc.). Manage website content, performance tracking, and analytics using Google Analytics & other tools. Drive lead generation through digital channels. 2. Branding & Positioning Develop and maintain corporate brand guidelines. Execute branding initiatives including corporate merchandising and gifting. Support product positioning strategies across multiple markets. 3. BTL Activities & Events Organize and manage exhibitions, conferences, seminars, and industry awards participation. Plan and execute below-the-line (BTL) marketing activities to enhance visibility and engagement. 4. Content Creation & Communication Develop engaging content including blogs, newsletters, articles, case studies, and promotional material. Manage PR activities, media communication, editorial calendars, and advertisements. 5. Market Research & Competitor Analysis Conduct research on industry trends, competitor strategies, and market opportunities. Provide insights to support marketing and business development strategies. 6. Vendor & Stakeholder Management Coordinate with agencies/vendors for design, printing, events, and digital deliverables. Ensure timely and cost-effective execution of marketing projects. 7. Tender Management Monitor tender portals for relevant opportunities. Prepare and submit tender bids, ensuring compliance with documentation requirements. Support sales team with tender-based opportunities. Preferred candidate profile Strong knowledge of SEO, SEM, Google Ads, Google Analytics, and Social Media Marketing . Excellent communication, presentation, and content writing skills. Proficiency in branding, BTL marketing, and event management . Analytical mindset with ability to conduct market research and competitor analysis. Experience in tender preparation and submission . Ability to manage multiple stakeholders and vendors effectively.

Role & responsibilities Promote and sell company products and services to existing and prospective customers . Identify potential leads, build a strong sales pipeline , and follow up to convert opportunities into business. Prepare and deliver technical presentations and techno-commercial proposals to clients. Maintain strong customer relationships and keep the client database updated . Support participation in marketing events such as exhibitions, seminars, and promotional campaigns. Collaborate with Design, Production, Service, and Marketing departments to ensure smooth order execution. Monitor competitor activities, market trends, and customer requirements to support strategy development. Ensure timely payment collections in line with credit control policies. Conduct regular customer visits across assigned regions/territories to strengthen relationships. Support senior management in sales forecasting, reporting, and strategic initiatives . Carry out other assignments as directed by the management. Preferred candidate profile Graduate in Engineering (Mechanical / Electrical / Instrumentation) or any discipline with MBA in Marketing/Sales preferred. 58 years of proven experience in B2B industrial sales / capital equipment sales . Strong communication, negotiation, and interpersonal skills. Ability to work independently and manage multiple accounts. Good understanding of techno-commercial sales, industrial machinery, and project sales cycles . Willingness to travel extensively within assigned regions; overseas travel may be required. Proficiency in MS Office and CRM tools. Perks & Benefits Competitive Salary + Performance-based Incentives Mediclaim for self & dependents Group Term Life Insurance coverage Paid Leaves & Holidays as per company policy Structured career growth opportunities Perks & Benefits Competitive Salary + Performance-based Incentives Mediclaim for self & dependents Group Term Life Insurance coverage Paid Leaves & Holidays as per company policy Structured career growth opportunities attractive sales incentive

PRole & responsibilities Installation & Setup Lead installation of machinery and equipment as per project plan and technical drawings. Coordinate with site teams, subcontractors, and other stakeholders for smooth site preparation and setup. Ensure installations comply with industry standards, company guidelines, and client specifications. Ability to read and interpret engineering drawings Single Line Diagrams (SLD), control circuit diagrams, pneumatic circuit diagrams, cable schedules, P&IDs, and layouts. Proactively coordinate, procure, and inspect materials, parts, and equipment to ensure availability and quality. Commissioning & Testing Perform commissioning activities including functionality tests, calibration, and troubleshooting. Ensure equipment operates within specified parameters and complies with safety & performance standards. Address issues during commissioning and propose corrective actions. Commission hydraulic power packs, vacuum pumps, and other systems as per requirement. Documentation & Reporting Prepare detailed reports on installation and commissioning activities, including daily logs, testing protocols, and calibration results. Document deviations from standard processes and escalate to Service Manager. Prepare and hand over as-built drawings, manuals, and technical documentation to clients. Client Interaction Act as the primary point of contact during installation and commissioning phases. Provide client teams with training and technical support for smooth operations. Address client concerns effectively and provide technical solutions to ensure customer satisfaction. Maintenance & Service Support Provide post-installation support including troubleshooting and maintenance. Assist in periodic inspections, preventive maintenance, and servicing of installed equipment. Coordinate with vendors for warranty services, spare parts, and repairs. Key Skills & Competencies Strong knowledge of installation, commissioning, and servicing of industrial equipment . Ability to interpret engineering drawings and technical documentation . Good troubleshooting and problem-solving skills. Strong communication and client-handling abilities. Hands-on experience with hydraulic systems, vacuum pumps, and electrical/electronic systems. Preferred Candidate Profile Strong communication and interpersonal skills for effective client management. Ability to work independently as well as part of a team. Willingness to travel to client sites, including overseas, as required. Good time management skills and ability to handle multiple projects simultaneously. Knowledge of health and safety regulations and standards related to machinery installation. Strong understanding of mechanical, electrical, and control systems . Ability to read and interpret technical drawings and schematics. Excellent troubleshooting and problem-solving skills. Experience with static and rotary equipment (pumps, mixers, compressors, etc.) preferred. Proficiency in project management tools and methodologies is an added advantage. Qualifications & Experience Diploma / B.E. / B.Tech in Mechanical / Electrical / Instrumentation Engineering . 46 years of experience in project execution and service engineering . Experience in machinery/equipment installation, commissioning, and after-sales support preferred. Perks & Benefits Salary Range: 6 LPA 8 LPA Mediclaim coverage for self, spouse, children, mother, and father Group Term Life Insurance 20 Lakhs 28 Paid Leaves annually 10 Paid Holidays annually 1st / 3rd / 5th Saturday off, plus all Sundays off

Role & responsibilities : Inspection & Testing Conduct in-process and final stage inspections as per the Quality Assurance Plan (QAP). Witness and document Hydro Tests, Vacuum Tests, and other quality tests . Perform inspections for outsourced items to ensure compliance with specifications. Maintain calibration of equipment in Assembly and Machine Shop departments. Inspect static and rotary equipment and ensure compliance with fabrication standards. Documentation & Reporting Prepare quality dossiers for all projects. Provide inputs for the Weekly QA Dashboard and other quality reports. Track and monitor quality assurance metrics (defect densities, open defect counts). Training & Support Train operators on IFAT checkpoints and quality requirements. Review quality specifications, technical designs, and requirements , providing timely feedback. Quality Planning & Control Create detailed and structured test plans and test cases . Estimate, prioritize, plan, and coordinate quality testing activities . Conduct supplier audits and collaborate with stakeholders for corrective actions. Compliance & Safety Ensure strict adherence to Health, Safety, and Environmental (HSE) policies . Identify and immediately stop any unsafe acts or processes. Continuous Improvement Stay updated with the latest testing tools and quality strategies . Actively participate in Kaizen and 5S activities for continuous improvement. Preferred candidate profile Diploma / B.E. / B.Tech in Mechanical / Production / Industrial Engineering (or equivalent). 46 years of experience in QA/QC within rotary and static equipment manufacturing or fabrication industries . Strong knowledge of inspection techniques, QAP, calibration, and supplier audits . Familiarity with ISO standards, fabrication codes, and QA documentation practices . Excellent analytical, documentation, and problem-solving skills. Perks & Benefits Competitive Salary Mediclaim for self & dependents Group Term Life Insurance coverage Paid Leaves & Holidays as per company policy Structured career growth opportunities

Role & responsibilities Key Responsibilities 1. Quality System & Compliance Support in implementing QA/QC strategies in alignment with global standards. Ensure compliance with ISO 9001:2015, ASME (Section VIII, Div. 1), and other codes like API, DIN, ASTM, PED, GMP, etc. Assist in preparing for customer and third-party audits. 2. Quality Management System (QMS) Conduct and monitor internal audits, process audits, and supplier audits. Ensure closure of non-conformities through CAPA implementation. Maintain quality documentation including PPAP, FMEA, NCR, CAPA, and 8D reports. 3. Product & Process Quality Ensure quality control for pressure vessels, mixers, and process equipment. Conduct Root Cause Analysis (RCA) and drive corrective/preventive actions. Support validation activities (IQ/OQ/PQ). 4. Vendor Development & Audits Evaluate vendors on quality, reliability, and delivery performance. Conduct vendor quality audits and provide improvement feedback. 5. Team & Process Improvement Guide and support QA/QC engineers in daily inspections and documentation. Promote continuous improvement practices (Kaizen, 5S, Six Sigma tools). Foster a culture of ownership, accountability, and quality awareness. 6. Customer Interface & Complaint Resolution Support customer visits, FAT inspections, and external audits. Handle customer complaints with timely RCA and documentation. Soft Skills Required Strong analytical, problem-solving, and decision-making ability Excellent communication skills for cross-functional coordination High attention to detail and process-oriented mindset Ability to manage and mentor junior QA/QC engineers Preferred candidate profile Technical Expertise Education: B.E./B.Tech in Mechanical / Chemical (Mandatory), M.E./M.Tech preferred Certifications (Preferred): ISO 9001:2015 Internal Auditor Six Sigma (Green Belt preferred) Welding / NDT certifications will be an advantage

Role & responsibilities ey Responsibilities Assist in the design, wiring, testing, and commissioning of electrical panels and control systems. Support in PLC programming and HMI/SCADA development under guidance of senior engineers. Perform field wiring, sensor integration, and troubleshooting of automation systems. Collaborate with mechanical and software teams to ensure proper system integration and functionality. Participate in FAT (Factory Acceptance Test) and SAT (Site Acceptance Test) activities. Prepare and maintain technical documentation , including wiring diagrams, panel layouts, and control logic. Ensure compliance with standards, codes, and safety regulations during all activities. Provide technical support during installation, start-up, and maintenance at customer sites. Preferred candidate profile Knowledge, Skills & Competencies Basic knowledge of PLCs (Siemens, Allen Bradley, Mitsubishi, etc.) and HMI/SCADA software . Familiarity with industrial electrical wiring, control circuits, and instrumentation . Ability to read and interpret electrical drawings, wiring diagrams, and P&IDs . Hands-on experience with sensors, VFDs, relays, contactors, and control panels . Willingness to travel for site support, commissioning, or troubleshooting. Strong analytical and problem-solving skills with eagerness to learn advanced automation tools. Good communication skills and ability to work effectively in a team environment .

Role & responsibilities Key Responsibilities Conduct regular safety audits, inspections, and risk assessments at the workplace. Ensure compliance with Factories Act, Environment, Health & Safety (EHS) regulations , and company policies. Organize and conduct mock drills, safety training, and awareness programs for employees. Maintain statutory records and registers, including Form 7, Form 11 and Form 13 as per factories act legal requirements. Monitor the use of PPEs and enforce safety discipline across the plant/site. Report and investigate accidents, incidents, and near-misses, and ensure corrective actions are implemented. Support in preparation of safety manuals, SOPs, and emergency response plans . Liaise with statutory authorities during inspections and audits. Assist management in implementing continuous improvements in health, safety, and environmental Preferred candidate profile Any graduation with a Safety Diploma from a recognized institute/university. Strong knowledge of safety standards, statutory compliance, and EHS norms . Familiarity with all Safety Officer/Engineer duties as per legal requirements. Good communication and training skills. Ability to handle emergency situations and conduct drills. Proficiency in MS Office for reporting and documentation.

Role & responsibilities Key Responsibilities 1. Spare Parts Follow-up Process customer spare parts requests and ensure timely order placement. Coordinate with stores, purchase, and logistics teams to track availability and dispatch of spare parts. Monitor order status and provide regular updates to customers and service teams.. Service Coordination Coordinate with field service engineers for machine breakdown, preventive maintenance, and installation schedules. Ensure availability of required spare parts and tools before service visits. Follow up on service reports and close service calls in the system within defined timelines. Customer Follow-up Act as a point of contact for customers regarding spare parts, service updates, Payment and complaint resolution. Maintain strong customer relationships through regular follow-ups and proactive communication. Collect customer feedback on service quality and escalate issues where necessary. Documentation & Reporting Maintain records of spare parts orders, pending deliveries, and service activities. Prepare MIS reports related to service calls, parts movement, and customer interactions. Support the team in warranty claims and service contract administration. Skills & Competencies Required Strong coordination and follow-up skills. Good understanding of spare parts management and machine servicing. Excellent communication and customer-handling skills. Proficiency in MS Office (Excel, Word) and ERP/CRM systems. Problem-solving and multitasking ability. Preferred candidate profile Qualification & Experience Diploma / B.E. (Mechanical / Electrical / Electronics) or equivalent. 2 to 4 years of experience in service coordination, spare parts handling, or customer support (preferably in machinery / capital equipment industry). Freshers with strong communication and technical aptitude may also be considered.