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Niit Learning Systems
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Customer Service/ Coordinator || Night Shift || Gurgaon

Customer Service/ Coordinator || Night Shift || Gurgaon

Niit Learning Systems

0 - 2 years

2 - 3 Lacs

gurugram

Posted:18 hours ago| Platform:

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Skills Required

coordination solving queries communication customer service voice process inbound us process customer support customer care fresher fresher hiring customer handling international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for smart professionals with a great attitude to make every single client interaction delightful

Location

Fresher required with good communication, Max. 2 years experienced

This is 1 year contract role with the scope of conversion into permanent role based on performancr.

Your Impact as a Training Coordinator

Candidate Eligibility

Graduates need to apply (B.A. / B.Com / BBA / BHM /B.Sc., BCA), B. Tech (Mech/Biotech) can apply.
Distance P.G can apply
,
BE /MCA are not eligible, PGDM can apply
Working knowledge of computers,
In Night shifts Night Allowances will be provided.
Excellent Written & Verbal communication skills.

Responsibilities:

The role involves providing 24*5 Training Administration support to top companies in the EMEA, NAM & APAC region.
Assist the customers with the Training Administration issue/E-mail
Provide the customer with resolutions / Training scheduling options
Gather additional information about reported issue
Perform detailed case analysis and document the case in the system and generate ticket
Generate daily / weekly reports for the customer on Microsoft Excel
Perform Training Management activities on the Learning Management Systems.

Both side cab facilities, with no deductions will be provided for which your location should be under our hiring zone.

Night shift Allowances

5 days working (Saturday & Sunday Fixed off)

Interested candidates, please apply directly or share your resumes on : Srishti.gupta@niitmts.com

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