Customer Service Associates (CSA) For Retail Supermarket

0 - 1 years

1 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

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Job Type

Full Time

Job Description

Roles and Responsibilities

  • Provide exceptional customer service by greeting customers warmly, understanding their needs, and offering personalized solutions.
  • Assist customers with product selection, answer queries, and resolve issues in a timely manner.
  • Maintain store appearance standards by ensuring shelves are fully stocked, products are faced out correctly, and the store is clean and organized.
  • Support sales activities such as promotions, discounts, and special offers to drive revenue growth.
  • Collaborate with colleagues to achieve team goals and maintain high levels of customer satisfaction.

Desired Candidate Profile

  • 0-2 years of experience in retail sales or related field (supermarket/grocery).
  • Strong communication skills for effective interaction with customers.
  • Ability to work flexible hours including weekends and holidays.
  • Basic knowledge of cashier activities and store operations.

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