Customer Service Representative

Job description:

Location: Bhubaneswar (Work from Office)
Shift: 24/7 Rotational (Female shift window: 7 AM – 9 PM)Working Days: 6 days/week | 9-hour shifts

Key Responsibilities:

• Handle inbound/outbound customer calls
• Resolve queries and provide accurate information
• Document interactions and escalate issues as needed
• Maintain customer satisfaction and support team targets

Eligibility:

• Freshers or candidates with 6+ months BPO experience
• Strong communication skills in English
• Customer-oriented, problem-solving mindset
• Flexible with rotational shifts, weekends, and holidays

Important:

• Must attend a WALK-IN interview in Bhubaneswar if shortlisted
• Answering the initial interview call is mandatory

Apply only if you meet the criteria and compensation expectations.

Job Type: Full-time

Pay: ₹14,000.00 - ₹20,000.00 per month

Benefits:

• Provident Fund

Work Location: In person