Customer Relationship Specialist

As a Customer Relationship Manager / Customer Support Executive at GrowMoreDigitally in Kota, Rajasthan, your role involves managing client relationships and providing support related to digital marketing services. Your responsibilities include: - Responding to customer inquiries through calls, emails, and messages. - Guiding clients on digital marketing services such as social media, paid ads, and SEO. - Building and maintaining strong client relationships. - Coordinating with internal teams for the smooth execution of services. - Keeping records of customer interactions and feedback. - Assisting in resolving client issues and providing timely solutions. To excel in this role, you should have: - Strong communication and interpersonal skills. - Basic knowledge of digital marketing including Social Media, SEO, and Google Ads. - Ability to understand client needs and offer relevant solutions. - Previous experience in customer support or relationship management is preferred. - Familiarity with CRM tools is a plus. At GrowMoreDigitally, you will have the opportunity to work in a growing digital marketing agency with a dynamic team, enhance your digital marketing knowledge, and enjoy fixed working hours in a positive work environment. Join us now to be a part of our team!,