Customer Relationship Specialist

Job Description:
We are looking for a **Customer Relationship Specialist** to join our dynamic team. The ideal candidate will be responsible for managing customer interactions, ensuring client satisfaction, and building long-term relationships with our customers.Key Responsibilities:* Handle inbound and outbound customer calls and messages.* Build and maintain strong customer relationships through regular follow-ups.* Understand customer needs and provide appropriate solutions or support.* Maintain customer records and update databases accurately.* Coordinate with internal teams to ensure timely resolution of customer issues.* Achieve individual and team performance targets.Required Skills:* Excellent communication skills in English and Malayalam (Kannada added advantage).* Strong interpersonal and problem-solving abilities.* Positive attitude and customer-focused mindset.* Basic computer and CRM knowledge preferred.Qualification:* Any Graduate (Freshers are welcome to apply).Benefits:* Attractive salary package with performance incentives.* Friendly and growth-oriented work environment.* Training and career development opportunities.