Customer Relationship Officer, Service

0 - 2 years

2 - 4 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Implementing and maintaining efficient email processes and workflows.
  • Ensuring timely and accurate responses to emails and inquiries.
  • Sorting and categorizing incoming emails based on priority and content.
  • Responding to customer inquiries and resolving issues via email communication.
  • Collaborating with other departments to streamline cross-functional email processes.
  • Monitoring email performance metrics and suggesting improvements.

Ensuring compliance with email communication regulations and policies.

Preferred candidate profile

  • Any Graduate
  • Candidate should be a working professional.

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SMFG INDIA CREDIT COMPANY

Financial Services

Mumbai

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