Posted:11 hours ago|
Platform:
On-site
Full Time
Key Responsibilities:
Service Operations: Manage daily service operations (Installation, Commissioning), Monitoring & analyzing customer complaint on daily basis.
Team Leadership: Lead, motivate, and develop the service team to achieve performance goals.
Customer Relationship Management: Build strong relationships with clients, addressing concerns and ensuring high levels of customer satisfaction.
Process Improvement: Identify areas for improvement in service processes and implement best practices.
Budget Management: Oversee service budgets, ensuring cost-effectiveness without compromising service quality.
Reporting: Monitor service performance through key metrics and prepare regular reports for senior management.
Compliance: Ensure all service activities comply with company policies, industry standards, and legal regulations.
Stock Management: Ensure sales of Spare part and management of stock at various locations. Qualifications:
Diploma or Bachelor’s degree in Mechanical, Administration.
Proven experience of 10-15 years in service management, preferably in Mining industry.
Strong leadership and team management skills.
Excellent problem-solving, communication, and interpersonal skills.
Job Type: Full-time
Pay: ₹4,462.05 - ₹7,950.38 per month
Schedule:
Experience:
Language:
Location:
Work Location: In person
Vytal Business consultant
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