On-site
Full Time
Job Overview:
The Customer Relationship Manager (CRM) is responsible for fostering long-term relationships with customers to enhance their overall experience and ensure high levels of satisfaction. This role involves managing customer interactions, addressing their needs, resolving issues, and developing strategies to improve customer retention. The CRM will collaborate closely with sales, marketing, and customer support teams to deliver personalized service and drive customer loyalty.
Key Responsibilities:
Develop and implement customer retention programs, including loyalty initiatives, feedback surveys, and engagement campaigns, to improve customer lifetime value.
Location: Chandigarh
Working Hours: 9:30 AM to 7:00 PM
Weekly Off: Rotational
Preferred Candidate: Female candidates preferred
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Schedule:
Supplemental Pay:
Language:
Work Location: In person
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