Posted:22 hours ago|
Platform:
On-site
Full Time
Urban Plus Infrabuild is a highly esteemed name in the Real Estate industry with over 20 years of experience. Our focus is on prioritizing clients' best interests, delivering exceptional service for all their Real Estate needs. We have earned a reputation for trust and reliability in the market.
This is a full-time on-site role for a Customer Relationship Executive located in Gurugram. The Customer Relationship Executive will be responsible for maintaining and nurturing client relationships, ensuring customer satisfaction, managing business relationships, and providing exemplary customer service. Daily tasks will include direct interactions with clients, addressing inquiries, resolving issues, and effectively communicating information to ensure client satisfaction.
Handling all post-sales activities.
Handling cancellation and refund follow-up.
Process implementation.
Inventory Management.
Payment Collection Follow-up.
Maintain Customer Relationship.
MIS Reporting Service.
Client Coordination.
Project Catalog Management.
Tracking booking database in CRM software.
Urban Plus Infrabuild
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