Customer Relationship Manager

0 - 4 years

2 - 3 Lacs

Posted:19 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring Alert (US Telecom Voice Process)

Porcess Description

Help customers with Wi-Fi and phone issues by checking the router and doing basic troubleshooting. If the problem doesn’t get fixed, raise a ticket so a technician can visit their home. Also handle sales, including fiber plans, Optimum cards, and TV package upgrades.

Process : Comcast – Inbound (US Telecom Voice)

Location : Pune – Hinjawadi Phase 2

Eligibility Criteria

Graduate (Fresher or Experienced)

Graduate Freshers welcome

SSC + 3-Year Diploma

HSC + 3-Year Diploma

Recent graduates from the past 5 years only

Age : 21 to 32 years

Mandatory: All marksheets & passing certificates

Shift Details

US Shift: 5:30 PM – 2:30 AM

Any 9-hour shift within this timing

Working Days: 5 days a week

Week Off : Any 2 rotational off days

Salary & Benefits

In-hand Salary: 18,350/-

Night Allowance: 4,000/-

Total (with allowance): 22,150/- per month

CTC: 21.000/-

Quarterly Bonus: 9,000/-

Transportation:

Home pickup & home drop available

(Transport boundaries apply)

Interview Rounds

HR Round (Telephonic)

Versant Test

Operations Round

For More Details

HR Sanika

9136979604

sanikavadgaonkar@gmail.com

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