Customer Relationship Manager

Lead Relationship Excellence, Drive Revenue Impact

About the Role

We are looking for a dynamic Customer Relationship Manager to strengthen our engagement with distribution channel partners. The role involves building trusted relationships, driving upsell opportunities, and ensuring timely payment collections. This position offers high visibility with direct reporting to the management.

Key Responsibilities

· Build and maintain strong relationships with distributors & dealers.

· Identify and drive upselling/cross-selling opportunities across product range.

· Ensure timely collection of payments and minimize outstanding receivables.

· Act as the primary contact for distributor queries, escalations & support.

· Coordinate with internal teams (Sales, Marketing, Finance, Supply Chain) for seamless partner experience.

· Prepare and present periodic reports on relationships, sales growth, and collections.

What We’re Looking For

· 2–4 years’ experience in channel sales, distributor management, or customer relations.

· Proven success in upselling and collections management.

· Excellent communication, negotiation & relationship management skills.

· Strong analytical and problem-solving ability.

Why Join Us?

· Work directly with the company’s management for faster growth exposure.

· Competitive pay + performance-linked incentives.

· Health & wellness benefits with long-term career progression.

✨ If you’re passionate about building strong business relationships, driving growth, and ensuring financial discipline, we’d love to meet you!

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person