Customer Relationship Management Specialist

Company Description

Adhunik Yantra Udyog Private Limited, established in 1984, epitomizes utmost professionalism, punctuality, and progress. As a responsible manufacturer, we have been delivering the most advanced range of instrument transformers to support State Electricity Boards (SEBs), Power Utilities, and various private sectors. Our dedication to quality and innovation ensures we meet the highest standards of excellence.

Role Description

This is a full-time hybrid role for a Customer Relationship Management Specialist. The role is located in New Delhi, but some work from home is acceptable. The Specialist will be responsible for managing customer relationships, handling sales inquiries, and developing CRM strategies. This includes analyzing customer data, communicating with clients to provide exceptional service, and managing projects to drive customer satisfaction and retention.

Qualifications

• Analytical Skills and Project Management skills
• Strong Communication and Customer Relationship Management (CRM) skills
• Experience in Sales
• Excellent problem-solving skills
• Ability to work both independently and collaboratively
• Bachelor's degree in Business Administration, Marketing, or related field
• Experience in the manufacturing or power utilities sector is a plus