3 years
0 Lacs
Posted:1 day ago|
Platform:
On-site
Full Time
1. Managing the entire customer life cycle i.e. Issuing welcome letter, Demand Letters, Collections, Receipts, Agreement, Cancellations etc till the final handover of property.
2. Ensuring collections/receivable is as per company norms, tracking of customer dues, monitoring outstanding payments & collection targets.
3. Interacting with customers for timely payment on demand generated and follow up with them.
4. Make sure that given targets achieved on time.
5. Acknowledging customers queries promptly and treating them in a courteous manner.
6. Timely responding customers inquiries, concerns & complaints to keep customer satisfactions.
7. Maintaining & preparing MIS of all payments & customers.
8. Assisting team members internally for smooth functioning of work.
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