This is a full-time, on-site role for a CRM Executive based in Noida. The CRM Executive will be responsible for day-to-day customer relationship management, focusing on customer retention, enhancing customer experience, and supporting sales efforts. The role will also involve analyzing customer data to optimize engagement and develop strategic communication plans to improve customer satisfaction.

Qualifications:

Strong Communication and Customer Experience skills
Proficiency in Customer Retention and Sales strategies
Analytical Skills for data analysis and strategic planning
Experience in CRM software and tools
Ability to work effectively on-site and as part of a team
Bachelor's degree in Business, Marketing, or related field

Job location:

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Customer Relationship Management Executive