Customer Relationship Executive

Company Description

iFive Technology Pvt. Ltd. is one of the fastest growing IT companies specializing in Business Process Automation through consulting, development, and implementation. By leveraging IIoT, AI, and ML solutions, we empower businesses to embrace Industrial Process Automation with Industry 4.0 advantages. Our solutions, including ERP, HRMS, CRM, customized applications, and mobile apps, are tailored to meet unique business needs. We serve all industry verticals, from SMEs to large enterprises, across domestic and global markets. Our mission is to create a simple, effective platform for automated enterprise processes through a highly experienced, capable, motivated, and customer-centric team.

Customer Relationship Executive :

We are looking for a results-driven fresher and (1+ years of experience) to be responsible for designing, running tests on software usability and should be able to visit the client base(delivery and support). The analyze the results, and report observations to the design team. You may also interact with clients in order to understand the requirements of the product.

To be successful as a software tester, you should have a working knowledge of software and test design, the capability to run through tests, and the ability to analyze the results. Ultimately, the software tester should be result-driven, have good communication skills, and have up-to-date knowledge of software programming and software test design.

Customer Relationship Executive

●Review software requirements and prepare test scenarios.

●Executing tests on software usability.

●Analyzing test results on database impacts, errors or bugs, and usability.

●Preparing reports on all aspects related to the software testing carried out and reporting to the design team.

●Interacting with clients to understand product requirements(including visiting the client's base whenever required).

●Participating in design reviews and providing input on requirements, product design, and potential problems.

Customer Relationship Executive Responsibilities:

●A bachelor's degree in a related field(Preferably male candidate).

●Up-to-date knowledge of customer relationship management.

●Understanding of open source projects like ERP, CRM, HRMS, Industry 4.0, etc

●Working knowledge of test techniques and compatibility with various software programs.

●Working knowledge of programming.

●Excellent communication and critical thinking skills.

●Good organizational skills and a detail-oriented mindset.