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Customer Relationship Executive

Customer Relationship Executive

Boost Tech

3 - 7 years

3 - 4 Lacs

mumbai

Posted:2 months ago| Platform:

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Skills Required

query handling solving queries inbound calls customer satisfaction handling client calls complaint handling customer management follow ups client satisfaction outbound calling database maintenance customer relationship customer complaints post sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Handling all PAN INDIA queries.
• Taking all inbound calls, making outbound calls as when required.• Providing good customer service, solving all issues regarding our classes.

Required Candidate profile

Updating CRM systems with lead status, follow-up actions, & call outcomesSharing regular reports and insights with the management team regarding lead qualityconversion patterns, and feedback trends

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Customer Relationship Executive